Queue management

A number, a desk, and who is next

The customer takes a number at the kiosk, the desk calls the next one from its tablet, and the public board shows the call with a chime and a Hebrew voice. Services with separate counters, desk assignment, and one number is never called to two desks.

Illustration — not a customer site

The screens up close (illustration)

The public board

What the illustration shows

The numbers in the drawing point at capabilities — the ones running for customers today, not promises.

  1. 1The kiosk: the customer takes a number
    Kiosk — issues a number; optional phone never stored on the screen
  2. 2The desk tablet: next in line
    Desk tablet — next, no-show, skip, call again
  3. 3The public board: A-042 → desk 3
    Public board — number, desk, recent calls, clock
  4. 4Chime and voice from the speaker
    Chime and Hebrew voice call on the board
  • A simple kiosk: press, get a number
  • Desk tablet: next · no-show · skip · call again
  • Public board with chime and voice call
  • Counters reset every morning, by your opening hours
PriceTemporary launch price
₪70 per desk · monthly
before VAT · Prices before VAT. Billed monthly by the number of units.
Simulation Temporary assumptions pending approval: 70 per unit · ILS · billed monthly · 18% VAT shown separately. No real charge in this version.

Demo video

Concept animation (English, silent)

A full queue in 90 seconds: kiosk → desk → board

A customer takes a number, the desk calls, the board announces — and what happens on a double press.

Capabilities

Every line here exists in the system running today. "Partial" comes with its limit.

  • availableKiosk — issues a number; optional phone never stored on the screen
  • availableDesk tablet — next, no-show, skip, call again
  • availablePublic board — number, desk, recent calls, clock
  • partialChime and Hebrew voice call on the board
  • availableServices with their own counter and prefix; desks assigned to services
  • availableOne customer, one desk — atomic claim in the server
  • availableA double press or a reload never issues a second number
  • availableDaily reset by the customer's opening hours
  • availableWaiting / called-today counts in the admin
  • partialCustomer notification by SMS / WhatsApp

What you need to run it

  • An Android tablet for the kiosk, one per desk, and an Android TV/screen for the board
  • Wi-Fi at the branch
  • A speaker on the board screen for the chime and voice

What the price includes

  • Management site: services, desks, devices, message templates
  • The app and its updates on every device
  • Monitoring and nightly backup

Not included (yet)

  • Actual SMS/WhatsApp sending — demo mode until a provider and its cost are approved

Want to see it on a real screen?

A short demo, and a fit assessment for your business — no commitment.