Privacy policy
Last updated: 2026-10-16
Who we are
ScreenSign is operated by RTI DRIVER LTD, 15 Abba Eban Blvd, Herzliya, Israel ("we"). This policy covers the ScreenSign website and management dashboard (screensign.app), the ScreenSign screen apps for Android, iOS and iPadOS, and the ScreenSign desktop remote for Windows. Questions: [email protected].
What we collect
- Account details — name, email address, phone number, business name, and a hashed password, or the identity returned by Google, Apple or a passkey if you sign in that way.
- Content you put on your screens — images, videos, playlists, schedules, messages, door-sign details (for example the names of staff in a room), meeting-room bookings and queue settings.
- From each paired screen — a pairing token, the device model, the operating system (Android, iOS or iPadOS) and app version, battery level and network status, and a small periodic screenshot of what the screen is showing, so the account owner can see that the screen works. The screen app does not use the camera, the microphone or location, and it does not read other apps or files on the device.
- Queue tickets — if a business turns it on, a visitor taking a ticket may enter a name, phone number or email address so the business can call them.
- Payments — handled by our payment provider (Tranzila). We do not receive or store card numbers.
- Calendar — if you connect a Google Calendar to a meeting room or a door, we read and write the events of that calendar only.
- Server logs — IP addresses and request details, kept for security and troubleshooting.
How we use it
Only to run the service you signed up for: showing your content on your screens, letting you manage them, keeping the service secure, supporting you and billing you. We do not show ads, we do not sell data, and we do not use it to track you across other apps or sites.
Who we share it with
We do not share data with third parties for their own purposes. We use service providers that process data on our behalf: our hosting and network providers (including Cloudflare), Resend for email, Tranzila for payments, and Google or Apple when you choose to sign in with them or connect a calendar. We may disclose data when the law requires it.
How long we keep it
Account data and content are kept while your account is active. Data sent by a screen is replaced as the screen reports again and is removed when you delete the screen. Server logs are kept for a limited time for security.
Deleting your data
You can delete a screen, its content or a user at any time in the management dashboard. To delete your whole account and its data, email [email protected] from the address on the account, with the subject "Delete my ScreenSign account". We delete the account, its content, its screens and their data within 30 days, except records we must keep by law (for example invoices).
Security
All traffic is encrypted in transit (HTTPS). Passwords are stored hashed, and access to customer data is limited to what running the service requires.
Children
ScreenSign is a business service and is not directed at children under 16.
Your rights
You may ask to see, correct or delete the personal data we hold about you, under Israeli privacy law and, where it applies, the GDPR. Write to [email protected].
Changes
If we change this policy we will update the date at the top of this page, and tell account owners by email about significant changes.